also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems. Job Qualification's The ideal candidate is interested in a career in software development and is looking to utilize and expand their coding skills and gain exposure to a w

Represent the company effectively in situations requiring sound judgment, initiative and discretion. Resolve problems independently within guidelines. Manage multiple project tasks. Prepare and transmit correspondence of contractual and technical nature to customer and to company departments. Support program managers with technical issues within limited scope. Track perfo

Provides support to end users on a variety of issues. Identifies, reports, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a factory and fabrication environment